In our endeavour to make your online shopping experience as easy as possible we have outlined our delivery policy below.

All products on our website are listed without delivery charges, which are calculated when concluding your shopping cart at the checkout stage.

Delivery Fees

OUR DELIVERY ZONES ARE BELOW

Your postcode will determine freight offers to you once you are ready to complete your order. 

Local

Melbourne

Regional Victoria

Free delivery for all orders over $55.00 incl. GST. *

All orders under $55.00 incl GST will incur a delivery fee of $9.99*

Free delivery for all orders over $75.00 incl. GST.*

All orders under $75.00 incl GST will incur a delivery fee of $9.99*

All orders will incur a $20 incl. GST delivery charge.*

 

* Certain oversized or overweight items are items may incur a surcharge which will be visible at the checkout.  These items are identified in each product page/description.

Delivery Exclusions

Australia Only

We do not supply to overseas locations

PO Boxes

We do not supply to PO Boxes

Remote Locations

We deliver to most residential and business addresses across Australia. Unfortunately, there are certain remote locations that we are unable to deliver to. These include overseas or to Australian islands off the mainland except Tasmania.

Assembly & Disposal

Assembly costs do not form part on any prices offered.  Items labelled RTA (ready to assemble) will require self assembly.  The cost for assembling these items are bourne by the purchaser.   Unless otherwise agreed with your Assigned Store, disposal of packaging is your responsibility.

Claims

Delivery Errors

It is important that you check your delivery is in full in line with the delivery note form the courier, meaning that if we ship 3 cartons you are receiving 3 cartons.  Please note any discrepancies with the carrier at the time of receipt.

Damages

On delivery, inspect your goods carefully. Any damage detected should be immediately reported to the carrier and noted on the delivery copy. Once you have inspected your goods and have signed their acceptance on the delivery copy noting any damage, you agree that the delivery copy is then evidence of the condition of the goods as at the time of delivery.

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